Profile:

• Location: Work from home

• Qualification: Graduation

• Exp: 5-8 Year

 

    Roles and Responsibilities:

​    • Participates in the daily production schedule, requiring a Monday-Friday US EST working schedule.

    • Maintains tracking sheet and performs a daily collection of content.

    • Processes and supports the classification of data, quality checks, defined reports,

     and adheres to defined business rules and procedures, delivery

    • Supports a root cause culture to ensure that true resolutions are achieved for all escalations and other classification issues identified.

    • Executes tests and documents test results.

    • Provides consistent and clear updates on tickets in tracking tools.

    • Identifies opportunities for procedure improvement.

    • Performs quality checks to ensure the integrity of data for clients and downstream systems.

    • Researches and analyzes data discrepancies.

    • Maintains knowledge of defined procedures, delivery schedules, and SLAs to ensure compliance.

    • Ensures the quality of assigned work, utilizing current QA standards and through established data relationships and calculations.

    • Provides input on business requirements for system enhancements.

 

    Skills Required:

    • Strong proficiency in data analysis techniques and tools. 

    • Excellent organisational and time management skills.

    • Attention to detail and accuracy.

    • Ability to work effectively in a fast-paced environment.

    • Strong problem-solving and analytical skills.

    • Clear and effective communication skills.

    • Proficiency in Microsoft Office Suite, particularly Excel.

    • Familiarity with tracking tools and data management software.

 

    Education:

    • Bachelor's degree in a relevant field such as Statistics, Mathematics, Computer Science, or a related discipline.

    • Relevant certifications in data analysis or related areas are a plus

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